Xcitec - Strategic Supplier Management, SRM
ThyssenKrupp

Strategic Supplier Management –
A Comprehensive Process at ThyssenKrupp

The high number of subsidiaries, a broad product spectrum, an international presence, a heterogeneous system landscape and a wide know-how distribution network require purchasing at ThyssenKrupp to establish a comprehensive solution for the entire company that also takes into account the individuality of each business field.

The global supplier database provides information about suppliers and a foundation for supplier selection to support worldwide eSourcing activities.

ThyssenKrupp evaluates its suppliers’ performance cross-functionally and across the entire corporation. The rating results are communicated to the suppliers in a standardized feedback process and made available to all corporation subsidiaries in the supplier database. According to the motto "no rating without consequences", ThyssenKrupp uses the rating results to carry out supplier development. In order to attain sustainable improvement, clear targets and measures are defined together with suppliers.